EGift cards (including eVouchers, eCodes), iTunes, Amazon, ASOS, Spotify and physical gift cards that have the PIN revealed, will be paid 2 weeks after Cardyard has sold them (this is called the quarantine period). Physical gift cards that have the PIN not revealed (excluding iTunes, Amazon, ASOS and Spotify ), will be paid 7 working days after gift card has been received by Cardyard. The card does not go on sale until it has passed the first validation stage, after which it goes into 'on sale' or 'pending'. The following things affect how quickly we can validate the card: • You must have confirmed your email address and mobile phone. • All details must be correct including card type, value and expiry date.

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• If you included a receipt it can help. This is especially useful to prove expiry dates. • Some cards require that we visit the shop to validate which can take a week. • If we need to contact you, please respond quickly. • PayPal payments add a step which can take a little longer. We reserve the right to take up to three weeks to validate a card prior to the quarantine period.

The maximum time to complete payment could be 6 weeks after receipt. For more information see • What is the safest way to send a Gift Card to Cardyard?

By posting your gift card on the website you are advertising it for sale or for swapping for other customers’ gift cards. Got an unwanted gift card?. Sell it for extra cash!. Swap it for one you really want! Looking for discounted gift cards?. This is the place to find them!

• Use a postage stamp, and write your return address including the send code (also called `order code` which is a 7 character code specific to your package) on the envelope. If Royal Mail has a problem delivering your item to us, they rely on the return address to get the item safely back to you or if the envelope hasn't got sufficient postage, we are able to contact you immediately.

• Use a sturdy envelope or simply request one of our sturdy envelopes and we'll send one right over for a small fee of £1. This will be waived when you send the envelope to sign for or special delivery. • To avoid letters being held by Royal Mail, use a large letter stamp, just in case it is thicker than 5 mm which can happen if the contents move. If you want complete peace of mind, use Royal Mail special delivery which will refund you the value of the cards if they don't arrive.

The other Royal Mail service that some people choose is signed-for and this provides proof of hand delivery. Whatever you do, don't forget to write your return address on the envelope. We have a PO Box dedicated to gift cards which separates them from other company mail. The PO Box is operated by Royal Mail and can handle all Royal Mail deliveries such as signed-for and special delivery.

The address is: Cardyard PO Box 842 EXETER EX1 9WZ Couriers such as dpd, yodel and UPS can't deliver to a PO Box, in which case send to head office: Cardyard 6 Lyndhurst Road EXETER EX2 4PA • Will you accept and validate my gift card? For us to accept your gift card, as a minimum: • It must match the description, and in particular it must be the same type. For example, we don't accept transcribed codes except for Amazon and iTunes. Some people type out the code from a card and send it to us as an email gift card.